The use of outsourcing to achieve ‘public sector reform’, beloved by both new Labour and Tories, has been based on an ‘illusion of corporate efficiency and integrity’ writes Heather Stewart in the Observer. The contract culture, exemplified by the G4S debacle, has failed to factor in that the staff loyalty, motivation and performance – essential to quality service provision - is better achieved with secure and decent employment conditions:
http://www.guardian.co.uk/business/2012/jul/22/private-sector-chaotic-evasive-bungling
